Highlights

Resilient performance through the cycle: In local currencies, orders and revenues increased despite difficult business climate

Actions under way to secure higher and more consistent earnings in the power businesses

More profitable service revenues grew faster than total revenues, in line with our strategic initiative to increase the total share of service business

Customer satisfaction increased by 32 percent, as measured by the Net Promoter Score survey

Successful execution on costs again supported profitability in line with targets

Investment in research and development rose to $1.5 billion, or 3.7 percent of revenues

One of the strongest balance sheets in the sector on robust cash generation; Board proposes 5 percent increase in dividend

Continued technology leadership, including circuit breaker for high voltage direct current and synchronous reluctance motors for high-efficiency industrial applications

Further strengthened our automation portfolio: Thomas & Betts, acquired in May, contributed about $280 million in operational EBITDA; integration on track

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Total ABB Group ($ millions unless otherwise indicated)

 

2012

2011

(1)

Please refer to Note 23 to ABB’s Consolidated Financial Statements for a definition of operational EBITDA.

(2)

Please refer to the "Investor information" section for a definition of free cash flow and cash return on invested capital.

Orders

40,232

40,210

Revenues

39,336

37,990

Earnings before interest and taxes (EBIT)

4,058

4,667

as % of revenues

10.3%

12.3%

Operational EBITDA(1)

5,555

6,014

as % of operational revenues

14.2%

15.8%

Net income (attributable to ABB)

2,704

3,168

Basic earnings per share ($)

1.18

1.38

Dividend per share in CHF (proposed for 2012)

0.68

0.65

Cash flow from operating activities

3,779

3,612

Free cash flow(2)

2,555

2,593

as % of net income

94%

82%

Cash return on invested capital(2)

12%

14%

Number of employees

146,100

133,600

Revenues 2012 by division (unconsolidated)
Revenues 2012 by division (unconsolidated) (pie chart)
R&D expenses (% of total revenue)
Service (% of total revenue) (bar chart)
Service (% of total revenue)
Emerging vs mature market orders 2012 (pie chart)

*excl. Baldor
**excl. Thomas & Betts

Orders 2012 by region
R&D expenses (% of total revenue) (bar chart)
Emerging vs mature market orders 2012
Orders 2012 by region (pie chart)
Dividend payout (CHF per share)
Dividend payout (CHF per share) (bar chart)

(*proposed)